Shipping and Returns

General

The following information is designed to help you understand our Shipping and Return Policies. We reserve the right, at our discretion, to change, add or remove portions of this policy at any time by posting such changes to this page. Such changes will be effective upon posting.

Villimey requests that you read the Shipping and Return Policies carefully and consult them regularly. By purchasing items, you agree to be bound by these provisions.

Your use of this site after such changes are implemented constitutes your acknowledgement and acceptance of such changes. You affirm that you have read these policies and understand, agree and consent to its provision.

Shipping Policy

1. Carriers Used: Icelandic Post Office. It is the sole discretion of Villimey when an item is being shipped to use the carrier of their choice. All items will be traceable.

2. Orders are shipped as soon as we receive them. The Post Office delivers orders after about 7 business days. If we can’t ship within that period or there will be a delay, we will notify by email or by phone to let you know of the status.

3. Most parcels reach their destination promptly and without incidents. Please understand that Villimey has no control over delivery day or delivery time, once the parcel is turned over to the carrier.

Where we deliver

We deliver all over the world! Please note that delivery times depend on the governing laws of the country the parcel is being sent to. All customs and/or tolls & duties will be paid by the recipient. Villimey takes no liability for delays due to customs checks and or but not limited to inspections the parcel might go through in the country it is being sent to.

Shipping Cost

Within Iceland: ISK: Free shipping
Post Office Europe, USA & rest of the world: Flat rate of €24.
Note: Customs charges are not included in the prices that Villimey charges.
There is no Icelandic VAT included in the retail price.

Return Policy

Villimey wants you to be satisfied with you purchases. If you wish to return an item, it must be shipped within 30 days after the purchase date. You must include a copy of your receipt which accompanied your order. Returns must be received in their original unused condition or they will not be accepted.

If your item fits the above qualifications, please ship any returns to:

Villimey
d.t. Webstore
Skipholt 33
105 Reykjavík
Iceland